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Unprecedented Visibility & Control
Stay Ahead of IT Issues with Powerful Remote Monitoring and Management
Our full-featured software is available in 3 different pacakges. Pricing is based on your package, asset count, and administrator licenses.
Basic
Premium
Premium+
Monitoring & Alerting
Continuously track the health and performance of various endpoints and receive alerts on your preferred channel.
Real-time Monitoring
Continuously tracks the health and performance of various endpoints (servers, workstations, network devices, virtual machines, etc.). This includes CPU usage, memory utilization, disk space, network traffic, and more.
Customizable Thresholds
Allows setting specific performance thresholds for different metrics. When these thresholds are breached, the system generates alerts.
Intelligent Alerting
Provides various notification methods (email, SMS, integrations with ticketing systems) and allows for alert escalation rules to ensure critical issues are addressed promptly.
Health Checks
Regularly checks the status of critical services, applications, and processes to ensure they are running correctly.
Log Monitoring
Centralizes and analyzes logs from various systems to identify potential issues and security threats.
AI Log Anomaly Detection
Automatically scan logs for anomalous patterns to detect any new patterns that might suggest malfunction or insecurity.
Remote Access & Control
Remotely access and control managed devices to troubleshoot problems, perform maintenance, and provide support.
Secure Remote Control
Enables technicians to remotely access and control managed devices to troubleshoot problems, perform maintenance, and provide support. This often includes features like screen sharing, file transfer, and remote command line access.
Backgrounding Tools
Allows technicians to perform tasks in the background without interrupting the end-user's work.
Unattended Access
Enables access to devices even when no user is logged in, crucial for after-hours maintenance and support.
Threat Detection
Continuously track the health and performance of various endpoints and receive alerts on your preferred channel.
Security Auditing
Logs administrative actions and access attempts for security and compliance purposes.
Endpoint Security Integration
May integrate with or provide basic endpoint security features like antivirus management and web filtering.
AI Threat Simulation
Create simulated threats throughout the infrastructure at semi-regular intervals to test controls and detection systems.
Automation & Scripting
Create and schedule automated tasks to perform routing maintenance including disk cleanup and restart.
Task Automation
Enables the creation and scheduling of automated tasks to perform routine maintenance, such as disk cleanup, service restarts, and script execution.
Scripting Capabilities
Supports various scripting languages (e.g., PowerShell, Bash) to allow for custom automation and remediation tasks.
Policy-Based Automation
Allows defining policies that automatically trigger actions based on specific events or conditions.
Reporting & Analytics
Build and distribute detailed reports and trend analysis on system performance, uptime, asset inventory, patch compliance, and more.
Comprehensive Reporting
Provides detailed reports on system performance, uptime, asset inventory, patch compliance, and more.
Performance Monitoring Dashboards
Offers visual representations of key performance indicators (KPIs) to provide a quick overview of system health.
Customizable Reports
Allows users to create tailored reports based on specific data points and timeframes.
AI-Powered Trend Analysis
Helps identify performance trends and potential future issues.
Patch Management
Regularly scan managed devices for missing security patches, software updates and centralize patch deployment and compliance.
Automated Patch Scanning
Regularly scans managed devices for missing security patches and software updates.
Patch Compliance Reporting
Provides insights into the patch status of managed devices, highlighting any non-compliant systems.
Centralized Patch Deployment
Allows administrators to approve and deploy patches to multiple devices simultaneously, ensuring systems are up-to-date and secure.
Platform Features
Thunderwatch's own platform is built to be scalable, user-friendly, and secure.
Two-Factor Authentication
Secures access to the ThunderWatch platform itself.
Full Integration SDK & API
Ability to integrate with other IT management tools like ticketing systems, PSA (Professional Services Automation) platforms, and security solutions.
Mobile Accessibility
Allows technicians to monitor and manage systems from mobile devices.
Contact us for a pricing quote